CMI Level 5 Management and Leadership

The Operations/Departmental Manager Apprenticeship is accredited by the Chartered Institute of Management. Staff learn on the job, applying new skills to their existing role. It is ideal for those who are, or who wish to become, Operational/Departmental Managers, or existing managers who have practical management skills, but wish to develop their theoretical understanding further.

What will I learn?

The apprenticeship covers a wide range of business management skills and knowledge, including organisational performance, interpersonal skills and personal effectiveness.

Example modules

  • Using Reflective Practice to Inform Personal and Professional Development
  • Principles of Developing, Managing and Leading Individuals and Teams to Achieve Success
  • Managing Projects to Achieve Results
  • Managing Change
  • Managing Finance

How will I be assessed?

Apprentices must pass the end-point assessment in order to achieve the apprenticeship certificate.

The end-point assessment for the Operational/ Departmental Manager Apprenticeship involves a review of the apprentice’s portfolio of evidence which is collated during their work/ study time; an externally set knowledge test; presentation of a work-based project and question/ answer session and an interview/ competency based discussion relating to the apprentice’s Continual Professional Development Log.

Entry requirements

Individual employers will set the selection criteria for their apprentices though most will be expected to hold 5 GCSEs at grade C or higher. Prior experience may also be considered. Apprentices should also have achieved qualifications in English and mathematics at a minimum of level 2 or equivalent. Where this is not the case, apprentices must complete these by the end of the Apprenticeship. It is also recommended that the apprentice is supported to become digitally literate where this is important to their role.

Progression

Upon successful completion of the apprenticeship, there is an opportunity to study CMI courses at higher levels up to level 8.

Career opportunities

Apprentices who successfully complete the programme will be awarded a Level 5 Diploma in Management and Leadership and will also be eligible to register as full members of the CMI.

Roles may include: Operations Manager, Regional Manager, Divisional Manager, Department Manager and specialist managers.

Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.

Additional information

This Apprenticeship will typically take 2½ years to complete but can take less depending on the prior experience of the individual and the specification of the employer.

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Whether you’re upskilled, retraining or juggling family commitments, finding the time to study can be a challenge. That’s why we’ve built our courses and apprenticeships to fit around our students’ busy lives.

Watch this short video to find out how our Online and On Campus approach gives you the flexibility to decide how, when and where you want to study.

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