Support for Students
We are working closely with colleges across the UK to enable learners to continue their studies during the college closure, and into the 2020/21 academic year. As well as providing additional support to our existing Online and On Campus students, we have also made our AAT Level 2 and Level 3 online courses available to all colleges, free of charge, in order to help students and apprentices continue their studies from home.
For existing Online and On Campus students, Mindful Education’s online courses and apprenticeships, and your VLE will be available to you as normal. It is likely that your college lessons have been replaced with online tutorials.
Extension of Free of Charge Access for Students
Following discussions with students and tutors, we have made the decision to extend the free of charge access to our courses for colleges and training providers until 18th September. We are currently supporting over 5,500 learners from 100+ colleges through this offer. We are working with colleges to deliver flexible study options for students in the 2020/21 academic year.Read more
A comprehensive user guide is available to help you get the best from your Mindful Education experience. To access the guide, along with answers to our frequently asked questions, log in to the VLE and click ‘Help and Support’ in the top menu, then select ‘User Guide and FAQs’ from the drop down menu. The user guide can be downloaded and printed if you wish.
We strongly advise all new students to watch the VLE demo video, which is in the course introduction section of the VLE. This will provide a good overview of the system and how to get the most out of our courses.
Study Tips and Advice
Whether you are already accustomed to online learning, or are making the transition from face-to-face classes for the first time, there are lots of tips to help make the process simpler.
Watch Mindful Education’s study tips on Vimeo.
Read the Times Higher Education’s advice for studying online.
If you have questions about how to use the VLE, please watch the VLE demo video which can be found in the course introduction section of the VLE. You can also read the VLE user guide and FAQs.
Existing Online and On Campus students: you should continue to access support from your tutor and Mindful Education in the usual way.
New students: for academic queries, you should contact your tutor directly in the first instance. If you have a technical query, you can raise a ticket through the VLE.
How to Raise a Ticket
Log into the VLE, and click ‘Help and Support’ in the top menu; select ‘Raise a Support Ticket’ from the dropdown menu. Please give as much detail about your query as possible – this will help us direct your query to the right member of our team
If you are unable to log in to the VLE for any reason, please check that your login details are correct and contact your tutor.
You can contact us on email@example.com