Administration Assistant Apprenticeship (Online and On Campus) - Level 2

What will I learn?

Apprentices will learn how to carry out routine administration tasks, communicate for business, support meetings, present and produce documents, follow organisational policies and procedures, carry out activities to a quality standard and use digital tools to securely manage digital information.

Study method

This course is delivered through our flexible Online and On Campus blended learning model. 

Online lessons can be accessed at any time, using a mobile, tablet or desktop – meaning apprentices can fit their study around work commitments, minimising disruption in the workplace. Each lesson is accompanied by animations and motion graphics to bring concepts to life. Exercises, interactive case studies and analytical tools help to enhance the learning experience further. Apprentices will be expected to spend 3-4 hours a week working on VLE-related activities.

On campus, with our partner colleges and training providers, apprentices benefit from regular classes with an experienced tutor, either in-person or virtually. A combination of tutor-led work, group exercises and discussion encourages apprentices to apply theory to real-life workplace situations. This modern, flexible approach to apprenticeship training empowers learners, minimises disruption to employers, and delivers tangible results in the workplace.

Units of study

Apprentices will be required to successfully complete the following units:  

• Understanding organisations and their environment
• Your organisation and role
• Developing skills for the workplace
• Teamwork and administration
• Working with data and policies
• Communication
• Supporting stakeholders
• Working with business resources
• Digital skills

How will I be assessed?

The end-point assessment for this new apprenticeship standard is yet to be confirmed.

Entry requirements

Learners must be aged 16-24 to study this programme. There are no formal entry requirements for this apprenticeship. Applicants must be employed in a business administration or relevant role.  

Our partner colleges and training providers may set their own entry criteria so please check their websites for this information.

Progression

On completion of this qualification, learners may progress to higher level business administration qualifications or to or to a Level 3 qualification or apprenticeship standard, for example in leadership and management, HR practice, paralegal or accountancy. 

Career opportunities

This qualification aims to develop a highly transferable set of knowledge, understanding and skills across a range of administrative practices and tasks, which can be applied to all industries.

Additional information

This apprenticeship is free to apprentices, as the cost is paid by your employer. Large companies can fund the course using their apprenticeship levy. SMEs can access government funding to subsidise the cost by 95%.

How to apply

If you are considering an apprenticeship, applications can be made via our partner colleges and training providers.