CMI Level 3 Diploma in First Line Management and Leadership (Online and On Campus)

What will I learn?

This course covers a wide range of knowledge and skills required of a first-line manager including how to supervise or manage a team to achieve clearly defined outcomes, set and monitor goals and objectives by providing instruction, direction and guidance and in day-to-day operational and project activities which may be a key part of the role.

Study method

This course is delivered through our flexible Online and On Campus blended learning model. 

Online, you will study award-winning video lessons, which are available on demand, and can be viewed from your phone, tablet or computer – meaning you can choose how, when and where you want to study. Lessons are accompanied by animations and motion graphics to bring concepts to life. Downloadable lesson materials, practice and scenario-based questions with model responses and practical exercises and case studies all help to consolidate knowledge and enhance the learning experience further. 

Learners should expect to spend around 3-4 hours studying independently online each week. 

On campus, with our partner colleges and training providers, you benefit from regular classes with a tutor – without having to commit to attending multiple evenings each week. Your tutor will review what you have learnt during your online lessons and will be on hand to provide guidance on progress and assessment. Regular discussion with classmates will help to reinforce key points while also providing the additional support and motivation that comes from being part of a group.

Example modules

• Organisational awareness for first line managers
• Approaches to managing and leading people and teams
• Stakeholder communication for first line managers
• Delivering organisational activities
• Professional development as a first line manager
• Supporting people throughout the employee life cycle

How will I be assessed?

Assessment is via practical work-based assignments provided by your college or training provider. This ensures you minimise time away from work and that you undertake work study which is relevant to your own organisation’s context.

Entry requirements

There are no formal entry requirements for this course. Applicants should have achieved qualifications in English and maths at a minimum of Level 2 (GCSE) or equivalent. In some cases, prior work experience can be taken into account. 

Our partner colleges and training providers may set their own entry criteria so please check their websites for this information.

Progression

On successful completion of a Level 3 in First Line Management and Leadership qualification, several progression opportunities become available:

• Progress to other qualifications at the same level (e.g. from Level 3 Award to Level 3 Certificate etc.)
• Progress to other qualifications at the next level (e.g. from Level 3 Certificate to Level 5 Certificate)
• Apply for Foundation Chartered Manager (fCMgr) status with CMI

Career opportunities

The skills and knowledge you will gain throughout this qualification will qualify you for roles including Team Leader, Supervisor, Project Officer, Shift Manager and Foreperson.

Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.

Additional information

The course duration is 9 months / one academic year part-time study. On campus attendance is one day per fortnight during term time.

You can apply for an Advanced Learner Loan to cover the cost of studying this course. There are some regional variations to funding; your chosen college or training provider will be able to provide more information.

How to apply

Applications can be made via our partner colleges and training providers.