Team Leader/Supervisor Apprenticeship - ILM Level 3

Our flexible, award-winning courses and apprenticeships are perfectly packaged in a blended learning format we call Online and On Campus. So now you can choose how, when and where you want to study.

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Apprenticeship overview

The Team Leader/Supervisor Apprenticeship is accredited by ILM. Apprentices learn on the job, applying new skills to their existing role. This qualification is ideal for those who have management responsibilities but no formal training and are serious about developing their abilities. It is particularly suited to practising team leaders seeking to move up to the next level of management, and managers who need to lead people through organisational change, budget cuts or other pressures.

What will I learn?

Apprentices will gain a range of key management skills, putting new skills into practice in their own role. They will build leadership capabilities, learning how to motivate and engage teams and manage relationships confidently. The ILM Level 3 Team Leader / Supervisor Apprenticeship includes a broad range of optional units so the qualification can be tailored to your organisation’s learning and development needs.

Study method

Online lessons can be accessed at any time, using a mobile, tablet or desktop – meaning apprentices can fit their study around work commitments, minimising disruption in the workplace. Each lesson lasts around 45 minutes and is accompanied by animations and motion graphics to bring concepts to life. Exercises, interactive case studies and analytical tools help to enhance the learning experience further.

On campus, apprentices benefit from face-to-face classes at college with an experienced tutor. A combination of classroom-based lessons, group exercises and discussion encourages apprentices to apply theory to real-life workplace situations.

Example modules

  • Managing a Team
  • Stakeholder Relationships
  • Project Management
  • Managing Operations
  • Working with Budgets
  • Solving Problems and Making Decisions
  • Innovation and Change
  • Action Learning
  • Team Leader Development
  • Using data and information
  • Managing Equality and Diversity

How will I be assessed?

Apprentices must pass the end-point assessment in order to achieve the apprenticeship certificate.

The end-point assessment for the Team Leader/Supervisor Apprenticeship involves a review of the apprentice’s portfolio of evidence which is collated during their work/study time; an externally set knowledge test; and an interview/competency-based discussion relating to the apprentice’s Continual Professional Development Log.

Entry requirements

Individual employers will set the selection criteria for their apprentices though most will be expected to hold 5 GCSEs at grade 5 (C) or higher. Prior experience may also be considered. Apprentices should also have achieved qualifications in English and mathematics at a minimum of level 2 or equivalent. Where this is not the case, apprentices must complete these by the end of the Apprenticeship.


Upon successful completion of the apprenticeship, there is an opportunity to study ILM courses at level 4 and up to level 7.

Career opportunities

Learners who are aspiring to a management role may progress to roles such as Team Leader, Supervisor, First Line Manager, Project Officer, Shift Manager or Site Manager.

Additional information

This Apprenticeship will typically take 12-15 months to complete but can take less depending on the prior experience of the individual and the specification of the employer. Workshop attendance is one day per month during term time, some sessions may be virtual (this may vary depending on your chosen study centre).

The Diploma in Leadership and Management qualification is not mandated as part of the apprenticeship.

How to apply

If you are considering an apprenticeship, applications can be made via our partner colleges and training providers.

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If you are an employer or a training provider, please email our Employer Engagement team via:

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