Business Administrator Apprenticeship - C&G Level 3

Our flexible, award-winning courses and apprenticeships are perfectly packaged in a blended learning format we call Online and On Campus. So now you can choose how, when and where you want to study.

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Apprenticeship overview

This Business Administrator Apprenticeship is suitable for anyone who is involved in an administration focused role in any industry. It aims to develop a highly transferable set of skills, knowledge and understanding across a range of administrative practices and tasks, which can be applied to all industries. As part of the apprenticeship, learners will study the City & Guilds Level 3 Diploma for the Business Administrator.

What will I learn?

The objective of the apprenticeship standard is to support a business administrator’s role in the workplace, providing the learners the opportunity to learn and evidence their knowledge and skills.

Study method

Online lessons can be accessed at any time, using a mobile, tablet or desktop – meaning apprentices can fit their study around work commitments, minimising disruption in the workplace. Each lesson lasts around 45 minutes and is accompanied by animations and motion graphics to bring concepts to life. Exercises, interactive case studies and analytical tools help to enhance the learning experience further. Learners will be expected to spend 3-4 hours a week working on VLE-related activities.

On campus, apprentices benefit from face-to-face classes at college (or virtually) with an experienced tutor. A combination of classroom-based lessons, group exercises and discussion encourage apprentices to apply theory to real-life workplace situations.

Units of study

Learners are required to successfully complete the following units:

  • Principles of business administration
  • Personal and professional development
  • Managing performance
  • Your organisation
  • Communication in a business environment
  • Project management
  • ICT for business

How will I be assessed?

Apprentices must pass the end-point assessment to achieve the apprenticeship certificate. The end-point assessment for the Business Administrator Level 3 apprenticeship includes a knowledge test, a project presentation and a portfolio interview.

Entry requirements

Entry requirements are set by the college or training provider.


On completion of this qualification, learners may progress to higher level business administration qualifications or on to ILM or CMI leadership and management qualifications.

Career opportunities

This qualification aims to develop a highly transferable set of knowledge, understanding and skills across a range of administrative practices and tasks, which can be applied to all industries.

Additional information

It is expected that this Apprenticeship will take 12-15 months to complete. Workshop attendance is one day per month during term time, some sessions may be virtual (this may vary depending on your chosen study centre).

How to apply

If you are considering an apprenticeship, applications can be made via our partner colleges and training providers.

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If you are an employer or a training provider, please contact our Employer Engagement team at:

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